Job title: transportation coordinator
we are seeking a highly skilled and proactive transportation coordinator to join our team.
key responsibilities:
* monitor loads assigned to drivers, identifying and resolving any issues that may impact scheduled pickup or delivery times, ensuring timely communication with affected customers;
* maintain accurate records of driver detention time to ensure fair compensation;
* foster a positive safety culture through regular safety briefings and daily safety messages;
* enforce company policies and procedures to maintain compliance with dot regulations;
* provide exceptional customer service to internal and external stakeholders via phone calls and system messages;
* collaborate with fleet maintenance teams to optimize equipment utilization and improve operational efficiency;
requirements:
* high school diploma/ged with up to 1 year of relevant experience in transportation or customer service;
* proven ability to transmit, receive, and accurately interpret ideas through various mediums;
* ability to work effectively with diverse individuals and groups in a constructive and collaborative manner;
* flexibility to adapt to changing priorities and directives in a dynamic environment;
preferred qualifications:
* 1-2 years of experience in transportation, customer service, or a related field;
competitive salary and benefits package available.