-job description
if you're looking for a career where you can make a real impression, join our global service center - hsbc and discover how valued you'll be.
we are currently seeking an experienced professional to join our team in the role of
*financial crime - transaction monitoring operations analyst*
*role purpose*:
the primary role of the transaction monitoring associate is to rapidly disposition alerts via a preliminary review to filter alerts that can readily be negated (i.e. obviously show no signs of anomalous behaviour) utilizing the internal system data sources to establish whether the anomalous behaviour can be allayed at level 1.
if not, the associate will escalate the alert to level 2 as a case for detailed investigation utilizing all internal and external sources available and continue working on the same investigation.
once the associate has reached a conclusion, if the case is deemed to not represent unusual behaviour, it will be closed.
if it is deemed anomalous, the case will be escalated with a summary of the findings to the antimoney-laundering (aml) investigations team (level 3).
the investigation is based around the local in-country hsbc customers and the specific transaction(s) that have generated the alert (s)/case on their hsbc account(s).
using the transaction monitoring system screens and the criteria which highlights the reason that the case/alert has generated an investigation needs to be undertaken using core bank systems.
*main activities*:
- common fraud / errors / irregular customer requests are identified and escalated in accordance with procedures in a timely manner
- collection of the necessary transaction background information / source documents for analysis.
- follows processes and uses appropriate templates and reporting standards to ensure work is delivered in accordance with relevant timetables, quality standards and internal policies and procedures.
- acts as the first line of defense, monitoring business information to ensure that unusual activity is identified in a timely manner and escalated in accordance with procedures.
- undertakes specific information and data gathering, checking and reporting in support of compliance audits, projects and reviews, producing accurate, on-time outputs to the expected standards.
- build on the knowledge of latest anti money laundering trends.
- achieve the levels of productivity and quality as per the standards, agreed for the process.
- all data requirements (timesheets and process information) is accurately updated in a timely manner.
- issues / problems are effectively investigated and resolved or are appropriately referred with recommendations to the line manager.
- demonstrate ways to improve investigations and increase productivity.
- timely referral to the respective relationship manager's / business partners for queries is made appropriately.
- provide accurate and valid referrals to the respective level 3
requirements
- bachelor's degree, preferably from a commerce or finance background.
- professional certification - aml foundation (desirable)
- knowledge of various banking products
- understands what financial crime/ terrorist financing is and the cost to society.
- basic knowledge of outlook and basic or intermediate level in office (excel, power point, word, etc.).
- business proficiency language to write reports.
- strong decision making and analytical skills.
- takes ownership and leads by example.
- takes opportunity to understand business beyond their own immediate work area.
- ability to understand and interpret numeric data.
- flexibility to work shifts.
- ability to handle varied responsibilities.
- ¡you'll achieve more when you join hsbc!
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at hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member.
our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and care
*issued by hsbc electronic data processing (méxico) private ltd