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Work from home it support analyst / ref. 0080

Veracruz, Ver
Bairesdev Llc
Publicada el 17 marzo
Descripción

Work from home it support analyst / ref. 0080at bairesdev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like google and the most innovative startups in silicon valley. Our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide.it support analyst at bairesdevwhat you will docomputer troubleshooting.hardware purchase.building security cards administration.general office and hardware maintenance.here’s what we are looking for1+ years of experience in similar positions in a company that has an internal help desk.experience with windows 10, mac os, android, aws, and networking.excellent verbal and written communication skills; interpersonal and presentation skills.organized and detail-oriented.proven ability to work in a team and independently.ability to work on multiple projects simultaneously with effective delivery.how we do make your work (and your life) easier100% remote work (from anywhere).excellent compensation in usd or your local currency if preferred.hardware and software setup for you to work from home.flexible hours: create your own schedule.paid parental leaves, vacations, and national holidays.innovative and multicultural work environment: collaborate and learn from the global top 1% of talent.supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.before you apply to a job, select your language preference from the options available at the top right of this page.explore your next opportunity at a fortune global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead ups into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.ups preferred account support analystthis position provides a one‑to‑one customer service experience for ups preferred accounts. He/she analyzes and resolves problems, solves tracing and claim inquiries, and maintains ownership of customer situations through resolution which may include follow‑ups and making outbound calls.responsibilitiesbuilds and maintains relationships with related internal functions (billing, delivery information and operations).analyzes and resolves preferred account issues.qualificationshigh school diploma, ged, or international equivalent.strong oral and written communication skills.strong problem‑solving skills.previous customer service experience – preferred.employee typepermanentups is committed to providing a workplace free of discrimination, harassment, and retaliation.work from home vue.js developer / ref. 0255at bairesdev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like google and the most innovative startups in silicon valley. Our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide.vue.js developer at bairesdevwhat you will doaccurately translate user and business needs into functional frontend code.developing, and testing ui for desktop and responsive websites.implementing automated testing integrated into development and maintenance workflows.build reusable code and libraries for future use.staying up‑to‑date with all recent developments in the javascript and vue.js space.focus on security updates and issues found with vue.js and all project dependencies.doing upgrades and updates necessary for keeping up with modern security and development best practices.contribute ideas and innovations, wherever you see an opportunity for improvement.work collaboratively with our multi‑disciplinary teams.here’s what we are looking for5+ years of experience with software development.3+ years of experience with vue.js development.strong skills with the javascript language, and frameworks (react, angular, ember, etc).expert/advanced experience in front‑end technologies, security architectures, and user experience.experienced in service integrations (web services, cms / commerce systems, 3rd‑party apis, etc).experience with both consuming and designing restful apis.advanced english level.how we do make your work (and your life) easier100% remote work (from anywhere).excellent compensation in usd or your local currency if preferred.hardware and software setup for you to work from home.flexible hours: create your own schedule.paid parental leaves, vacations, and national holidays.innovative and multicultural work environment: collaborate and learn from the global top 1% of talent.supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.work from home python engineer / ref. 0071eat bairesdev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like google and the most innovative startups in silicon valley. Our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide.python engineer at bairesdevwhat you will docreate automation systems and tools to configure, monitor, and orchestrate data infrastructure and pipelines.create data integration services to help onboard new customers as quickly as possible.here’s what we are looking for5+ years of practical experience in python and django development.experience with sql and nosql databases.experience with microservices and the cloud.advanced algorithm knowledge.intermediate agile methodologies management.strong understanding of best practices, solid principles, clean code, and scalable solutions.design patterns knowledge.experience in automated tests, ci/cd pipelines.strong experience with version control.strong experience with unit testing, integration testing, and code coverage.how we do make your work (and your life) easier100% remote work (from anywhere).excellent compensation in usd or your local currency if preferred.hardware and software setup for you to work from home.flexible hours: create your own schedule.paid parental leaves, vacations, and national holidays.innovative and multicultural work environment: collaborate and learn from the global top 1% of talent.supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.ux/ui leader at bairesdevwe are looking for ux/ui leaders to join our development team and participate in different projects made up of multicultural teams distributed throughout the world. We are looking for proactive people, and team players passionate about programming in this language and oriented to provide the best experience to the end user. This is an excellent opportunity for those professionals looking to develop in one of the fastest‑growing companies in the industry!What you will dowork collaboratively with one or more scrum teams and iterate the ux design in an agile model.work with customers to understand actual requirements from a ux point of view, and can predicate potential ux changes from experience.prototype quick mockups for any initial design, and get customer feedback to iterate.design high‑quality ui according to modern design principles for commercial software.illustrate and optimize software workflows for the best of ux.here’s what we are looking for10+ years of experience working as a developer.7+ years of experience in ux/ui.proficient with analysis, troubleshooting, and problem‑solving.hands‑on experience with managing data loads and data quality is a plus.advanced english level.how we do make your work (and your life) easier100% remote work (from anywhere).excellent compensation in usd or your local currency if preferred.hardware and software setup for you to work from home.flexible hours: create your own schedule.paid parental leaves, vacations, and national holidays.innovative and multicultural work environment: collaborate and learn from the global top 1% of talent.supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.work from home seo outreach specialist / ref. 0793at bairesdev®, we've been leading the way in technology projects for over 15 years. We deliver cutting‑edge solutions to giants like google and the most innovative startups in silicon valley. Our diverse 4,000+ team, composed of the world's top 1% of tech talent, works remotely on roles that drive significant impact worldwide.seo outreach specialist at bairesdevwhat you will doidentify high‑authority quality blogs and websites to reach out to through our manual outreach process.build and maintain relationships with webmasters to secure valuable backlinks.identify unlinked mentions and broken link opportunities to optimize our website’s seo.analyze competitors’ backlink profiles to discover new link‑building opportunities.meet monthly targets for successful outreach and link acquisition.provide weekly outreach reports to track progress and results.collaborate and have fun with our amazing international team!Here is what we are looking forproficient in english, both written and verbal.strong understanding of seo principles and practices.high attention to detail with a proactive approach to finding new link‑building opportunities.enthusiastic about digital marketing and eager to contribute to our online growth.how we do make your work (and your life) easier100% remote work (from anywhere).excellent compensation in usd or your local currency if preferred.hardware and software setup for you to work from home.flexible hours: create your own schedule.paid parental leaves, vacations, and national holidays.innovative and multicultural work environment: collaborate and learn from the global top 1% of talent.supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.kiosoft technologies - help desk technicianskiosoft technologies llc (\"kiosoft\") is a growing hardware and software company providing turnkey custom solutions for the commercial laundry, vending, and other unattended payment industries. Kiosoft has operations in the united states, canada, china, korea, and authorized dealers worldwide.we are looking to hire 2-3 help desk technicians at our office in mexico city!Main duties and responsibilitiesserve as the primary point of contact for complex customer inquiries and escalations, providing timely and accurate resolutions.coordinate with cross‑functional teams, including engineering and vendor teams, to address customer issues and ensure prompt resolution.technical expertisemaintain a deep understanding of kiosoft technologies products, features, and functionality.stay updated with the latest industry trends and best practices related to kiosoft technology products, providing insights and recommendations to improve the customer experience.continuous process improvementproactively contribute to knowledge base articles and self‑help materials to empower customers and reduce support ticket volumes.customer advocacy/customer successserve as a customer advocate within the organization, representing customer needs, pain points, and feedback to relevant teams.drive initiatives to proactively improve product usability, documentation, and user experience based on customer insights.minimum qualificationsability to communicate in english and spanish.associate’s degree in a relevant field or equivalent practical experience in lieu of education.minimum of 2 years in the it or a related field with experience directly interfacing with customers delivering & supporting it or technology solutions.prior experience in a customer support role, preferably supporting payment technology, iot, or similar technology.strong technical aptitude and ability to quickly learn and understand complex software products.excellent problem‑solving and analytical skills with a proactive approach to issue resolution.exceptional communication and interpersonal skills, with the ability to effectively communicate technical concepts to non‑technical customers.familiarity with support ticketing systems and customer relationship management (crm) tools.ability to thrive in a fast‑paced and dynamic environment while maintaining a focus on customer satisfaction.ability to travel nationally up to 30% of the time to customer sites for in‑person training sessions.preferred qualificationsexperience with knowledge base creation and knowledge‑centered service (kcs) standards.physical requirementsmust be able to be in a stationary position more than 50% of the time.must be able to communicate, converse, and exchange information with peers and senior personnel (in english and spanish).constantly operates a computer and other office productivity machinery, such as a computer.the person in this position frequently communicates with co‑workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.the person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.please submit resumes in english.soporte técnico para total playzona: 10 min de metro nativitas y eugenia.funcionesatender y gestionar llamadas telefónicas referentes a dudas o inconvenientes que tengan los clientes.experienciaconocimiento teorico y practico en (ping,tracert,cmd,ip,prouter).requisitos18 años en adelante.experiência mínima de 6 meses en call center.bachillerato concluido o carreta técnica concluida (comprobable).facilidad de palabra.manejo de computadora intermedio.manejo de paquetería office básico.horarios puede ser cualquiera03:00 a 09:0004:00 a 10:0005:00 a 11:00descanso roladoofrecemossuelo base de $7,840.00bono de $0,000.00 a 4,000.00:bono por permanencia de 2,000 (3er mes).prestaciones de ley inmediatas (vacaciones, prima vacacional, aguinaldo, seguro social).seguro de vida.capacitación pagada.medio tiempo.beneficios extra por ser parte de la empresa.postúlate por este medio y nos pondremos en contacto a la brevedad.tipo de puestopor tiempo indeterminado.sueldo$7 850.00 - 9,500.00 al mes.lugar de trabajoempleo presencial.
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