*about us*
we are professional, agile and our goal is to value integrity and open, transparent relationships that allow us to grow as individuals, as teams, and as a company. Working at printful is exciting and challenging—we strive to improve ourselves and learn something new every day.
Our work environment includes:
- internet bonous
- home office
- growth opportunities
- wellness programs
- relaxed atmosphere
- regular social events
join us as our *cs training and learning specialist*. In this role, you’ll provide efficient training for our cs representatives, and help manage the printful customer experience.
- effectively training cs teammates on various topics (e.g., new hire training and onboarding, refresher training)
- maintaining a knowledgebase of all printful processes and products
- producing, updating, and delivering training documentation
- overseeing new hire training assignments
- performing cs and training efficiency reviews
- informing teammates about cs and training process changes
- consulting and supporting team leaders with specific training needs
- following customer support trends and best practices to integrate valuable aspects into the training process
- performing other tasks as assigned by cs management
pay: $7,000.00 - $7,500.00 per week
*education*:
- high school or equivalent (preferred)
*experience*:
- training (required)
*language*:
- english and spanish (required)
work location: remote