**Position Name**:Document Manager
**Job description**:Virtual Medical Office Assistant in charge of managing the medical records the clinics receive, making sure the documents are assigned to the correct patient, clinician, and date as well as following through the completion of the request.
**Essential duties and responsibilities**:
- Fax inbox management
- Identify and report faxes that need clarification
- Attach fax to patient’s documents
- Determine priority of attached document
- Documents dashboard management in the system
- Contact practice manager/clinician for document follow-through
- Identify documents that require a provider's signature and eventual reply
**Required qualifications**:
**Education**: High School Diploma or equivalent
**Location**:Monterrey, NL. Must be able to work on-site (Zona Plaza Fiesta San Agustin).
**Knowledge, Skills & Abilities**:
- Ability to learn and practice MDMG procedures, policies, and protocols
- Bilingual (Proficient grammar, spelling, and verbal skills to communicate with patient, provider, and staff in written documents)
- Customer Service
- Basic Computer skills (Microsoft word, Excel etc.)
- Phone Etiquette
- Identify and escalate priority issues
- Be punctual and follow company’s protocols
**Experience**:
- Prefer one-year work experience with knowledge of computer and medical terminology
Tipo de puesto: Tiempo completo
Sueldo: $13,824.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Prestaciones:
- Estacionamiento de la empresa
- Programa de referidos
Tipos de compensaciones:
- Bono de productividad
Pregunta(s) de postulación:
- ¿Actualmente vives en el área metropolitana de Monterrey?
Educación:
- Bachillerato terminado (Obligatorio)
Idioma:
- Inglés Avanzado (Obligatorio)