Company descriptiontrinity relationship management (trm) specializes in helping organizations maximize the value of salesforce to increase sales, improve customer retention, and streamline business processes. We offer tailored solutions through salesforce administration, design, implementation, ai integration, and process optimization. At trm, we believe in partnering with clients for long-term success by delivering strategic and operational excellence.role overviewwe are looking for a salesforce business analyst who is ready to start immediately. The ideal candidate is a strong communicator with client-facing experience, comfortable managing tasks through jira, and capable of setting up and maintaining jira boards. You will work closely with stakeholders to gather requirements, configure salesforce, and improve business processes.this is a remote position, but candidates must be available during pst business hours.responsibilitiescollaborate with clients to gather, understand, and document business requirementsanalyze current business processes and identify areas for improvementconfigure and maintain salesforce to align with business needscreate and manage jira boards, workflows, and issue tracking systemsfacilitate sprint planning and communicate project status with internal and client stakeholdersgenerate reports and dashboards to support data-driven decisionsserve as a key liaison between technical teams and business usersrequired qualificationssalesforce certified administrator (must have active certification)experience with salesforce administration and business analysisstrong interpersonal and client-facing communication skillsproficient in jira, including board setup, project configuration, and issue managementability to work independently in a fast-paced, remote environmentstrong analytical and organizational skillsfamiliarity with crm or saas platforms is a plusbachelor’s degree in business administration, information systems, computer science, or related fieldcompensation$500 – $1000 usd/month (depending on experience and skills)contract-based, with potential for long-term engagement