Overview
content & creator governance program manager graduate (tiktok shop - governance & experience) - 2026 start (bs/ms)
join to apply for the content & creator governance program manager graduate role at tiktok. This program is part of the governance & experience (gne) team, focused on building a safe, fair, and seamless marketplace for users, sellers, and creators.
responsibilities
* support the design and rollout of content and creator policies and programs based on data insights and operational needs
* assist in analyzing ecosystem risks and trends, building measurement mechanisms and mitigation signals to support platform integrity
* collaborate with country teams to localize and implement global go-to-market strategies for new policies or workflows
* coordinate cross-functional project plans and help drive execution across engineering, moderation, product, and operations teams
* participate in defining success metrics and building dashboards to monitor ecosystem health and policy compliance
* help manage escalations, communication, and reporting related to creator governance issues
what youor
* minimum qualifications: final year student (graduate in 2026) or recent graduates with less than 1 year of working experience and strong academic performance
* english and spanish professional proficiency required (latam region)
* strong analytical skills – comfortable working with data to uncover insights and drive decisions
* user-first thinking – understand and anticipate users\' needs to build better experiences
* drive and adaptability – thrive in fast-paced environments and navigate change with agility
* curiosity and creativity – ability to translate ideas into actionable strategies and explore innovative approaches
about tiktok & the role
as part of the governance & experience organization, the content and creator governance team safeguards the health and integrity of tiktok\'s e-commerce ecosystem. We focus on shaping policies, designing scalable programs, and building risk mitigation frameworks that ensure creators across our latam region can thrive responsibly while delivering trusted experiences for users.
as a governance program manager, you\'ll work at the intersection of policy, product, and operations to support the growth of a safe and vibrant e-commerce creator ecosystem in latam. You\'ll gain hands-on exposure to policy design, cross-functional execution, and large-scale risk management.
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