Customer service representative
located in the heart of playa del carmen, mexico, we're a fast-paced and innovative salon known for our high-end services and attention to detail.
as a member of our team, you'll be part of a dynamic group of beauty professionals who share a passion for delivering exceptional customer experiences. We prioritize a positive work environment and continuous learning, ensuring that everyone on our team feels valued and empowered.
* key responsibilities:
* provide top-notch customer service, ensuring that every guest feels welcome and satisfied.
* manage front desk operations efficiently, handling phone calls, appointments, and client inquiries with professionalism and poise.
* work collaboratively with our team to maintain a clean and organized workspace, promoting a culture of respect and teamwork.
* stay up-to-date with industry trends, product knowledge, and best practices to deliver expert advice and recommendations to our clients.
we are seeking a friendly, organized, and proactive individual who shares our commitment to excellence and customer satisfaction. If you have intermediate to advanced english skills and experience in customer-facing roles (hospitality, spa, or salon experience is a plus), we'd love to hear from you!