The Group Sales Coordinator provides essential administrative and operational support to the Group Sales Department. This role ensures the efficient handling of group leads, proper management of client requests, and seamless coordination of the daily agenda of the Director of Group Sales and Group Sales Managers. The position requires strong organizational skills, attention to detail, and the ability to thrive in a fast-paced, customer-focused luxury hospitality environment.
Key Responsibilities
· Accurately input, track, and manage group leads in Delphi (or similar CRM system), ensuring all information is up to date.
· Support the team with C-Vent RFPs, managing timely responses and assisting with proposal creation.
· Coordinate and maintain calendars, meetings, and agendas for the Director of Group Sales and Group Sales Managers.
· Provide administrative support for site inspections, client visits, and internal reporting.
· Prepare presentations, reports, and proposals using Microsoft Office Suite.
· Ensure professional and prompt communication with internal departments and external partners.
· Maintain confidentiality of sensitive client and company information at all times.
Requirements & Qualifications
· Fluent in English (oral and written); additional languages are a plus.
· The candidate must have experience in a sales or administrative role within hospitality or tourism preferred.
· Proficiency with Delphi, C-Vent, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
· Strong organizational and multitasking skills