At euronet, we don’t just build payment solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.
we’re looking for a sales support administrator, based in puerto vallarta, to become a part of our dynamic team and rapidly expanding company!
if you’re passionate about technology and eager to grow in a dynamic environment, euronet is the place for you!
your life @euronet
as a #euronetter, you’ll be part of a truly human-centered culture built on trust, respect, and cooperation. Your contributions will be recognized, and your growth supported through meaningful career development opportunities.
how you’ll make an impact
* managing payment-related incidents end to end, including detection, resolution, and follow-up.
* handling customer inquiries and non-payment claims via phone and email.
* monitoring aged debt, prioritizing actions, and supporting timely collections.
* managing internal and external payment claims, including unpaid, missing, credited, or rectified invoices.
* keeping customers and internal stakeholders informed on payment status.
* ensuring accurate recording and maintenance of invoices, payments, and contracts in internal systems.
* acting as a liaison between customers, sales, finance, and commercial teams on payment matters.
* reviewing, managing, and registering contracts, annexes, and subrogations for new and existing projects.
* providing administrative and documentary support to the sales team.
* creating purchase orders, managing digital archiving, and coordinating signature processes.
what makes you a great fit
* highly organized professional who can be capable of working with minimum supervision
* minimum 2 years of experience in similar role in high paced environment
* basic knowledge or experience of invoices/non-payments and their processing.
* handling of ms office tools (excel, outlook,...).
* fluent english, native spanish
what will help you thrive
* autonomy
* versatility
* proactivity, organization and prioritization skills
* teamwork and extrovert personality
at euronet, we are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.