Otc - senior manager – americas delivery mexico (admx)
are you an experienced, passionate pioneer in technology? A leader eager to work in a collaborative setting? As a
otc senior manager
, you'll have the opportunity to introduce new ideas and lead projects and teams to deliver complex solutions to our clients.
americas delivery mexico(admx)
leverages scale and talent to provide high quality, cost-effective service to our clients.
admx is a member of the global delivery network which has presence across the world with delivery centers in the united states, romania, india,spain, china, and the philippines. Admx is in queretaro, mexico.we provide consulting services to help our clients achieve a higher level of service in operational efficiency and business value. We are a team of professionals passionate aboutserving clients with distinction and learning, and we are driven by our purpose:making an impact that mattersfor our clients,our people, and society.
work you'll do/responsibilities
as a seniormanager, you are expected to contribute to the firm'sgrowth and development in a varietyof ways, including:
engagement management:
lead engagement planning and budgeting; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; directon-time, quality delivery of work products; manage engagement economics; manage engagement risk.
client management
: manage day to day interactions with executive clients and sponsors.
business development:
develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies.
people development
: perform role of counselor and coach; provide input and guidance into the staffing process; provide leadership and support for delivery teamsand staff in local office.
the team
our deloitte
enterprise performance
team is at the forefront of enterprise technology, working across finance, supply chain, and it operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.
qualifications required
* 15+ years of consulting and/or industry experience.
* completion of coursework (
egresado
) in any pertinent field or industry.
* responsible for client and teammanagement including proactivevalue creation activities.
* support sales activities, account management, and project planning.
* advanced english level.
* 7-10 years of experience in order to cash processes(order entry, collections and cash) in a global/multi-national operating environment. Includes managing teams of >25 people over this time period.
preferred
* proven experience in running collection cycles, use of collection tools (e.g. Get paid) and establishing metricsto ensure process adherence.
* proven experience in businessand operational analytics on cash and cashrelated processes (e.g. Total cash, disputes, unapplied cash, aged ar and process defects).
* ability to utilizeanalytics to identifyroot cause, then create and implement tangibleactions to addresskey process and/or operational opportunities.
* strong business process documentation skills.
* proven experience in leading processes and technical programs to improve the order to cash processes, which include pre-invoicing processes like sales, services and supply chain. Developing the strategy through implementation for these programs in a matrix operational environment.
* business process outsourcing experience is a positive skill.
* excellent leadership, interpersonal and collaboration skillswith the provenability to effectively supervise, mentor and influence employees.
* proficiency with microsoft word, outlook and excel (pivotsand v-lookup).
* strong leadership qualities to work within a matrix business model, deal with ambiguity, and to solve business problems that create shareholder value.
* ability to clearly articulate otc information and analytics with key stakeholders in the business(bu gm's, cfo's,
sales leads) in a clear, concise action-oriented manner.
* english proficiency required; written and verbal.
* position based in monterrey.
our people and culture
our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solveour client most complex challenges. This makes deloitteone of the most rewarding places to work.
professional development
from entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
accommodations
we are committed to providing equal opportunity and reasonable accommodation for people with disabilities. To request a reasonable accommodation, contact our talent relations team at
as used in this posting, "deloitte" means deloitte consulting llp, a subsidiary of deloitte llp. Please see for a detailed description of the legal structure of deloitte llp and its subsidiaries.
all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.