&##*; we're hiring: it asset & deskside support technician &##*; on-site role | advanced english required
we're looking for a hands-on it support professional to join our team and support end-user devices, asset management, and hardware operations in a fast-paced corporate environment.
if you enjoy working with hardware, troubleshooting issues, and delivering great customer service, this role is for you &##*;
&##*; key responsibilities
asset management
maintain accurate inventory of laptops, desktops, peripherals, and accessories
track hardware throughout its lifecycle (receiving, deployment, repair, retirement)
update asset records in inventory and ticketing systems
imaging & device preparation
image and configure client devices using standardized deployment tools
test and validate equipment before shipment
ensure devices meet quality and compliance standards
shipping & receiving
receive and verify hardware shipments
package and ship devices to end users or field locations
maintain proper documentation and tracking
technical support (break/fix)
diagnose and repair basic hardware issues on dell pcs
troubleshoot printers and peripheral devices
assist with basic network and wireless connectivity issues
support virus detection and removal using approved tools
? What you need to succeed
~1–2+ years of deskside, depot, or hardware support experience
~ hands-on experience troubleshooting and replacing components on dell pcs
~ familiarity with windows 10 & windows 11
~ basic active directory experience (password resets, lookups, device checks)
~ knowledge of microsoft office 365, outlook, and owa
~ experience troubleshooting wireless and basic network connectivity
~ strong customer service and communication skills
~ experience with tools such as:
~ symantec endpoint protection
~ bitlocker
~ sccm
~ rdp
~ advanced english level
~ willingness to work on-site
? Why join us?
you'll work in a collaborative it environment where your technical skills and attention to detail directly impact the end-user experience.
&##*; interested? Apply or message me directly to learn more!