About us:every person on the planet dreams of a better home.and at lixil, we'recommitted to making better homes a reality for everyone, everywhere.we make it happen with pioneering water and housing technologysolutions.home to world leading brands like inax, american standard,grohe, tostem and many more, we touch the lives of more thana billion people each day, transforming houses into homes.our planet is the home we all share.so how we do business matters.our inclusive and empowering culture, entrepreneurial spirit andcommitment to having a positive impact on the planet are integralto our business strategy.lixil today is on a journey of transformation.the world around us ischanging.technological advances.evolving needs.new demographics.shifting expectations.these changes serve as opportunities for solutionsto be discovered, and to unlock progress for all.we invite you to make this journey with us.it is as challenging as it isinspiring.together we can shape the future of living.we're a home forgrowth, for imagination, for creativity.a home for your talent and ambition.a home for everyone.overview:use calibri 18 font hereresponsibilities:the field quality specialist will work closely with our trade and retail accounts to provide quality audits, conduct product training, troubleshoot problem accounts and investigate job site installation/quality issues and recommend solutions.they will also implement data into the central quality etq system and drive root cause/corrective actions with plant quality.qualifications:- 3+ years customer/field service experience, college or technical school preferred.- must have excellent communication and computer skills and a mechanical aptitude.- strong computer skills (excel, powerpoint, sap- must be flexible and be able to work independently- must be able to travel for jobsite visits within mx and have travel requirements for occasional team meetings in us- conversational english (advanced)- preferred 3+ years' experience in the plumbing industry or related field a plusehiring range:aplicable de acuerdo a localidadeeo statement:declaración de igualdad de oportunidades de empleo: as maquila méxico s. de r.l. de c.v. y american standard b&k méxico, son empleadores que ofrecen igualdad de oportunidades.todos los solicitantes que resulten calificados para la posición para la que apliquen, serán considerados para el empleo sin distinción de raza, color, religión, lugar de origen, ascendencia, orientación sexual, identidad de género, genética, discapacidad, estado civil, edad, estado civil, estado de salud, condición o cualquier otra característica protegida por la ley.