Job title: event operations manager
we are seeking a highly skilled and experienced event operations manager to join our team. This role will oversee all catering operations, ensuring the highest standards of service, and managing event execution.
about the role
this is an excellent opportunity for someone who is passionate about delivering exceptional customer experiences and has a proven track record in event management.
* plan and execute large-scale events, including menu selections and staffing.
* develop and implement catering service standards that exceed guest expectations.
* lead a team of catering professionals, providing mentorship, training, and support.
* collaborate with sales and events teams to ensure seamless event execution and client satisfaction.
* maintain strong relationships with clients and partners, providing exceptional customer service.
* conduct regular meetings with team members to discuss performance, feedback, and areas for improvement.
requirements
to be successful in this role, you will need:
* minimum 3 years of experience in event management or a comparable role within a luxury hotel or catering company.
* bachelor's degree in hospitality management, culinary arts, or a related field preferred.
* strong leadership skills and ability to motivate and manage a diverse team.
* exceptional organizational and multitasking abilities.
* proficiency in microsoft office and relevant software.
* fluency in english; additional languages are advantageous.
* excellent interpersonal skills, with a focus on customer service and guest satisfaction.
* knowledge of food and beverage trends, and a passion for the culinary arts.
what we offer
in return for your hard work and dedication, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
this is an exciting opportunity for someone who is looking to take their career to the next level and make a real impact in the hospitality industry.