Overview
join to apply for the sr.analyst-data science role at american express.
at american express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of team amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of american express.
how will you make an impact in this role?
responsibilities
* provide continuous analysis and insights to identify risks and opportunities, recommend corrective and preventive actions, and deliver clear, actionable recommendations.
* coordinate the production of both ad-hoc and standard analyses to support executive decision-making.
* analyze marketing and customer data to identify trends, patterns, and opportunities.
* conduct performance analysis across campaigns, channels, and customer segments.
* analyze dashboards and regular reports to monitor kpis and business metrics.
* design, build, and maintain databases to support marketing analytics and customer profiling, ensuring data integrity and accessibility for cross-functional teams.
* segment customers based on behavior, demographics, and engagement; provide insights to support targeting strategies and personalized marketing efforts.
* create clear and visually engaging powerpoint presentations to communicate findings and recommendations; support leadership with data-driven storytelling.
qualifications
* highly developed statistical, analytical and problem-solving skills.
* strong programming skills in python, r, sas or sql.
* ability to convert raw data into metrics and workforce management strategy with strong mathematical, analytical, communication and organizational skills.
* knowledge of processes, models, forecasting and resource planning tools for high-level and detailed analyses.
* ability to manage multiple projects in a fast-paced environment and meet deadlines.
* excellent verbal and written communication in english and spanish; ability to influence and collaborate with cross-functional teams.
* advanced pc/windows software experience with proficiency in excel, powerpoint, tableau.
* attention to detail and strong relationship-management skills.
benefits
* competitive base salaries
* bonus incentives
* support for financial well-being and retirement
* comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent)
* flexible working model with hybrid, onsite, or virtual arrangements
* generous paid parental leave (location-dependent)
* free access to global on-site wellness centers (location-dependent)
* free confidential counseling through healthy minds
* career development and training opportunities
offer of employment with american express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
seniority level: mid-senior level
employment type: contract
job function: other
#j-18808-ljbffr