*rh*:vicente ramirez
*location*:remote
*position*:salesforce senior dev staffs with mfiaw
*what you’ll do?*
- 7+ years of experience in enterprise-level projects using agile software development methodologies
- extensive experience with configuration and customization on the salesforce platform
- authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
- experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
- key einstein tooling including: agent studio (copilot) prompt builder, ootb ai genai & predictive features (case classification, predictive tooling, etc), structured and unstructured data, and embedding into systems, experience cloud (miaw, omni-channel setup experience).
- ai and integration focus: must have hands-on experience with einstein in salesforce service cloud
- experience in detailing business processes and wire-framing system designs using process flow diagram tools, uml, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of team members
- detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
*what you’ll bring*:
- 3+ years of experience in enterprise-level projects using agile software development methodologies
- 3+ years of experience in salesforce service cloud and chat implementation experience
- experience with configuration and customization on the salesforce platform
- key einstein tooling including: agent studio (copilot) prompt builder, ootb ai genai & predictive features (case classification, predictive tooling, etc), structured and unstructured data, and embedding into systems, experience cloud (miaw, omni-channel setup experience).
- must have hands-on experience with einstein in salesforce service cloud
- experience in detailing business processes and wire-framing system designs using process flow diagram tools, uml, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
- detailed individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience
*soft skills*:
work underpressure, quality at work, results oriented.
*what can you expect in a career with capgemini?*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini’s clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.