Hcltech mexico is looking for a business analyst.
Position type: full-time
location: monterrey, mexico - (hybrid) 2 to 3 times a week
*resume must be in english*
the business analyst will assess how organizations are performing and help them improve their processes and systems. The business analyst will conduct research and analysis in order to come up with solutions to business problems and help to introduce these solutions to business and their clients.
*responsibilities*:
- analyse business models and projects to determine loopholes and areas that need development and upgrade
- collaborate with various teams and maintain proper communication
- analyse the vision and scope of new projects, services and softwares
- stay up to date with the latest industry standards and trends and implement these changes into new projects and services
- make presentations and arrange meetings to discuss data driven changes and improvements
- collect customer feedback and concerns through surveys, questionnaires or workshops
- effectively communicate the needs and concerns of the users to stakeholders
- responsible for mapping process as-is and negotiating with stakeholders improved to-be versions of finance and accounting processes.
- document requirements for digitalization for handing over to development team.
- follow-up on change management tasks to ensure adoption of new digital processes.
- present progress and results to stakeholders
*skills*:
- business process mapping
- continuous improvement methods and tools (lean, six sigma)
- problem solving
- understanding of technologies such as rpa and digital workflows
- advanced english
- negotiation skills
- good communication
- project management techniques
*requirements*:
- minimum 3 -5 years of experience as business analyst, process design and improvement
- minimum 3 -5 years in project management
- bachelor’s degree in business management or related field
- exceptional analytical and problem solving skills
- ability to multitask and prioritize work
- exceptional communication and interpersonal skills
- fluent with microsoft office
- knowledge in bpm and ci tools
work location: in person