*role*: digital marketing manager
*shift*: 9 am to 5:30 pm est
*location*: work from home
we are looking for a competent account manager to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.
*responsibilities*
- recognize the needs of the consumer and provide detailed information to the consumer about the technical specifications of the software offered by the company.
- create detailed business plans designed to attain predetermined goals and quotas
- update our internal team with information about technical issues and useful discussions with customers
- present the platform/products on calls to prospective clients and convert leads into sales
- negotiate agreements and keep records of sales and data
- follow up with customers to ensure their technical issues are resolved if any
- gather customer feedback and share with our product, sales and marketing teams
- build relationships with assigned customers, help them with issues, and continually delight them with a positive, customer-centric attitude.
- maintain awareness and keep abreast of constantly changing software features and updates
- showcase our product and company to potential prospects with a comprehensive understanding and leading to consumer research to identify how our solutions meet their needs
- work with customers to ensure they are leveraging (redacted) effectively and finding value in our services and help them how to maximize the use of software features
- analyze and report product malfunctions
- share feature requests and effective workarounds with team members
- become an expert on the platform and dashclicks products/service and educate customers on the use and benefits of our products
- work independently using the company’s project management tool to track tasks, meet deadlines, and ensure smooth workflow.
*requirements*:
- proven experience as an account executive/manager, or similar customer service role
- knowledge of market research, sales and negotiating principles
- 2+ years of working experience inside google ads (ppc), facebook ads (meta), and seo
- outstanding knowledge of ms office; knowledge of crm software is a plus
- excellent communication/presentation skills and ability to build relationships
- interpersonal and problem-solving skills
- organizational and time-management skills
- a business acumen
- enthusiastic and passionate
- a marketing mindset would help you win this
this is a full-time position with a competitive salary and benefits package. If you are a highly experienced digital marketing account manager with a passion for google ads, facebook ads, and seo, we encourage you to apply.
Pay: $100.00 - $120.00 per hour
application question(s):
- how many years of work experience do you have with google ads?
- how many years of work experience do you have with facebook ads?
- how many years of work experience do you have with search engine optimization (seo)?
- we must fill this position urgently. Can you start immediately?
- if you must, how many days of notice are you required to serve?
- are you comfortable working in a permanent remote setting?
- are you willing to undergo a background check, in accordance with local law/regulations?
- how many years of work experience as a digital marketing manager do you have?
- are you comfortable working as per est time, from 9 am est to 5:30 pm est?
- do you possess the high-level english proficiency required to perform this job?
- what is your current/last monthly salary in us dollar?
- what is your expected monthly salary in us dollar?