Purpose of the job
the director of procurement shared service is securing the procurement shared services activities for direct and indirect commodities and of content management services for all sites equipped with ariba buying within the scope of shared services organization.
Ensures the definition and the achievement of all service delivery targets within the own organization and aligned with the global global procurement shared services strategy
has budgetary planning and site management responsibilities
acts as an escalation point for any issues raised by customers or the team
ensures excellent customer service and level of satisfaction in the area
is accountable for the acquisition and the development of talents
main responsibilities
achieving business results and operational excellence
manage customer expectations and adapt the procurement shared services organization to maintain alignment between capacity, global demand plan, and local opportunities
accountable for the smooth delivery of operational procurement services, in line with agreed service level agreements (slas)
ensure that the team has all the resources (work force, materials, accesses, etc.) in place on a day to day basis to meet all its service commitments
stakeholder relationship and activity development
build strong relationships with key stakeholders at region, cluster and country level, in order to legitimate pss as a value adding partner organization operational procurement activities.
Develops mid and long term vision of the needs of procurement shared services in the region, through the maintenance of a demand plan linked to the 3yp and s&op.
Ensures commitments are validated by all parties involved and maintains the documents as a reference for reporting
proactive in seeking feedback on the team’s performance, develop and execute action plans to continually improve stakeholder satisfaction levels
act as a final point of escalation for any issues raised by customers or the team
act as talent champion
recruit best in class procurement personnel
develop competencies and people development through pmc process
responsible for team performance
ensure customer focus and process orientation
ensure high levels of team engagement and motivation
provide feedback and support team members
promote the alstom code of ethics and adherence to the highest standards of ethical conduct.
Continuous improvement / knowledge management
guarantees compliance with core model processes, usage of common tools, foster contributions to the development of these processes and tools through team experience feedbacks and improvement requests.
Organize collaboration with procurement shared services teams from other areas, and with central bpos, to share best practices and improve standard operating procedures
ensure capitalisation of all documents and operational evidences necessary to guarantee icq compliance, leverage apsys audits, and enable continuous improvement.
Governance
in charge of budget definition in alignment within global procurement shared services budget and local regional governance. Accountable of budget achievement, of providing figures for back charge at detailed level on a quarterly basis (reporting unit and below as per core model).
Accountable of timely reporting at all management level : operational achievements at country level, strategic reporting at cluster/region and domain level.
As member of the global procurement shared services governance committee, reports all demands that are outside of the core model and cannot be accommodate within the capacity, costs or commitments taken as part of the global roadmap
job requirements
business and/or engineering school, procurement master degree preferred
15 years of experience of procurement operations in industrial and international context
strong knowledge of procurement function
management experience of multicultural teams
strong leadership & communication skills in english and other language(s)
solid change management skills, including in intercultural environment, to move change through the organization
continuous improvement and lean methods
reliable, autonomous, results and internal customer services oriented
agile with data analytics and information system
good project management skills
solid level of business acumen
alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?
Equal opportunity statement:
alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
Job type: experienced
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