Job description
we are seeking a skilled professional to join our team as a data operations specialist.
this role is part of our data ops pricing organization, which provides reference data information across various asset classes (fixed income, equities, derivatives & fx business).
1. owning and managing automation tools for enterprise reference data maintenance, ensuring accuracy, timeliness, and professionalism standards.
2. delivering high-quality customer-driven services that meet quality targets.
3. providing excellent customer service by processing customer instructions accurately.
4. identifying and escalating common fraud/errors/irregular transactions in accordance with procedures.
5. maintaining awareness of operational risk scenarios and ensuring all actions consider potential risks.
key activities include:
* investigating and resolving issues or referring them with recommendations.
* responding quickly to urgent work demands and being flexible with work timings.
* stakeholder management and risk management.
* managing and evolving automation tools/business rules for an ever-changing business.
* preparing up-to-date reports and presentations for senior management meetings.
benefits: our organization offers a dynamic work environment, opportunities for growth and development, and a competitive compensation package.
requirements: to be successful in this role, you will need strong analytical skills, attention to detail, and excellent communication skills. Experience with automation tools and risk management is highly desirable.