Create your next opportunity as senior biller and join our order to cash department in san pedro, mexico.
*what you will do? Job scope & purpose*:
*how you will do it? Essential job responsibilities*:
- provide same-day billing with 97% productivity levels and qa goal consistently
- validate process guidelines and requirements are met
- resolve internal and external customer request in less than 48 hrs.
- responsible for running daily and weekly real time reports relevant to the process
- analyze customer account details and request adjustments if needed.
- month end close activities.
- miscellaneous as required.
*what we look for? Position requirements*:
- bachelor degree required.
- full time availability.
- teamwork skills.
- easily adaptable to change.
- proactive problem resolution.
- + 2 year experience in billing / collections (recording, data analysis, validation and accounting).
- use of oracle, baan, iscala basic - intermediate english
*skills*:
- *customer focus*:
- is committed to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- *priority setting*:
- spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
- *organizing*:
- can marshal resources (people, funding, material, and support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
- *time management*:
- uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
- johnson controls does not request pregnancy or hiv testing as a requirement for admission, permanence or promotion._