A global food and beverage company is seeking an itsm sr. Supervisor in mexico city to lead it service management governance across na and latam. The role involves overseeing itsm processes, driving operational excellence, and ensuring effective adoption of it tools. Ideal candidates should have a bachelor's degree, 5+ years in it service management, strong analytical skills, and experience with tools like servicenow. The position offers opportunities for personal and professional development within a collaborative environment.#j-*-ljbffr