Job title: sales operations specialist
description:
* this role acts as a vital link to support sales functions across different business units, ensuring seamless collaboration and support.
* the candidate will participate in cross-functional training to gain expertise in multiple processes and workflows.
* strategies for efficient and on-time support will be followed up, managing multiple customer support activities in line with customer specific strategies, quoting processes, and order management.
key responsibilities:
* cross-functional training will be participated in to gain expertise in multiple processes and workflows.
* strategies for efficient and on-time support will be developed.
* multiple customer support activities will be managed in line with customer specific strategies, quoting processes, and order management.
requirements:
* a 4-year degree and 1-2 years of experience; or a 2-year degree and equivalent related experience; or equivalent work experience is typically required.
* advanced specialized skills or multi-skilled through job-related training and considerable on-the-job experience are expected.
* the individual works independently, receives minimal guidance and acts as an informal resource for colleagues.
* identification and resolution of key issues and patterns from partial/conflicting data are also necessary.