Join the coolest call center in tijuana!
Confie in tijuana is hiring bilingual transfers/sales representatives!
*about us*:
confie is a leading national insurance distributor with over 700 locations across the u.s. Our tijuana corporate office employs more than 1,700 associates dedicated to delivering top-tier customer service and support to our numerous insurance brands.
*job overview*: outbound lead qualifier
*primary responsibilities*:
*lead engagement*: conduct outbound calls to engage potential customers.
*qualification*: assess customer interest and availability for further discussion with an assured licensed agent.
*live transfer*: seamlessly transfer qualified consumers to a licensed agent.
*schedule*:
monday 6:00am to 4:00pm, tuesday to thursday 6:00am to 3:00pm, friday 6:00am to 10:30am
*requirements*:
prior experience in a call center or a customer service role.
Proficient in both english and spanish. (b2 or higher)
strong proficiency in microsoft office suite (excel, word, outlook)
*what we offer*:
*legal benefits*:
aguinaldo (year-end bonus)
profit sharing (utilidades)
paid vacation and vacation bonus (prima vacacional)
funeral fund (fondo de defunción)
paternity leave
marriage leave
weekly payroll via electronic deposit with banco santander
*additional benefits*:
paid training (including a bonus)
productivity bonus
referral bonus
additional paid days off
private medical insurance for you and your family
federal housing credit program (infonavit/fonacot)
social security (imss)
savings fund and voluntary savings plan
rewards and recognition program
opportunities for growth within the company
employee discounts on tuition with local universities
employee discounts with participating local businesses
excellent location accessible by public transportation
*desired education level*: basic
*main activity*: inbound -outbound
*important*:
*note*: