Job details
ottimate is an ai-powered ap automation platform that empowers finance teams to reduce costs, prevent overpayments, detect fraud and enforce policy compliance across the entire invoice-to-payment lifecycle.
* support csv and api questions and issues as a member of integration support group.
* respond promptly and courteously to general customer inquiries in accordance with our current customer service level agreements (slas).
* collaborate with team members within the team to address customer inquiries and issues together.
in most cases after a short period of time expansion into other support areas is likely based on business needs. You will work closely with your respective team members to provide support in these additional areas.