'm looking for a full-time insurance customer service & policy cancellation specialist with prior insurance experience to handle client calls and policy cancellations. This role pays $5–$10/hour ($800–$1,600/month).about the role:this company is an insurance-focused agency that helps clients manage and transition their policies, and they are looking to bring on a insurance customer service & policy cancellation specialist to help with policy cancellations and client communication. The primary responsibility is calling insurance providers and assisting clients in canceling existing policies, so prior hands-on experience with insurance and cancellation processes is required.this is a full-time, phone-heavy role working 9am–5pm eastern time. You will be on calls most of the day handling cancellations, supporting clients, and ensuring all policies are properly processed before billing cycles.responsibilities:call insurance providers to cancel client policiesguide clients through policy cancellation callshandle inbound insurance-related inquiriesfollow up before client billing draft dateslog call details and policy updatestools you will be using:dialer system for outbound callscrm for client recordsgoogle sheets for tracking datavoip system for phone communicationemail for client coordination