*to apply for this job*: must be fully bilingual (english-spanish): able to have meetings, create presentations and present in english.specific experience in the bpo-call center industry is not a requirement but highly valued.the *talent acquisition manager* is in charge of planning, developing, managing and overseeing talent acquisition and recruitment processes and strategies for our call center-bpo company.
*duties and responsibilities*- develop a sustainable talent acquisition and hiring plans and strategies- help to design, plan and execute employer branding activities- encourage employees to be brand ambassadors- plan employee referral programs- use recruitment marketing tools (social media advertising campaigns, job webpages, etc.)- perform analysis of hiring needs and provide employee hiring forecast- design, plan and execute selection processes (conduct interviews and screening calls, administer psychological tests, manage our applicant tracker system-ats, etc.)- find bottlenecks in the recruiting process- suggest measures for improving employee retention- lead, oversee and supervise members of the recruiting team- use sourcing methods for hard-to-fill roles- determine recruiting kpis, create and present kpi reports on a monthly basis*qualifications and requirements*- a sense of ownership and pride in your performance and its impact on the company's success- at least 5 years of experience as talent acquisition manager or recruiting manager role.if experience is in human resources management, should show focus and specific experience in recruiting strategies and execution.
- at least 5 years of previous experience as a recruiter for both operational and support/administrative positions up to upper management roles.
- in-depth knowledge of full-cycle recruiting and employer branding techniques- familiarity with a variety of different selection methods (interviews methods, assignments, psychological test etc.)- hands on experience with posting jobs on social media and job boards- experience with hris, ats, sourcing and recruitment marketing tools- ability to motivate employees, and lead a recruitment team to achieve aggressive goals- critical thinker and problem-solving skills- team player- good time-management skills- great interpersonal and communication skills- bachelor's degree in human resources, business administration or similar relevant field- strong knowledge of human resources law.tipo de puesto: tiempo completosueldo: $42,* - $60,* al mesbeneficios:- caja de ahorro- estacionamiento de la empresa- seguro de gastos médicos mayores- seguro de vida- teléfono de la empresa- vacaciones adicionales o permisos con goce de sueldopago complementario:- bono de permanencia- bono mensualtipo de jornada:- lunes a viernes- turno de 10 horasescolaridad:- licenciatura terminada (obligatorio)experiência:- reclutamiento: 5 años (obligatorio)idioma:- inglés (obligatorio)lugar de trabajo: empleo presencialfecha límite para postularse: 24/01/2025fecha de inicio prevista: 03/02/2025