We are seeking a highly driven and strategic Talent Acquisition Manager with proven expertise in managing large-scale hiring operations, particularly in the BPO sector. The role involves end-to-end ownership of the recruitment lifecycle, building robust talent pipelines, and ensuring timely delivery of bulk hiring demands in a high-pressure, fast-paced environment.
Key Responsibilities:
• Strategic Talent Acquisition
• Develop and execute effective hiring strategies to meet aggressive volume hiring targets.
• Partner with business leaders and operations to forecast manpower requirements and build scalable hiring plans.
• Drive employer branding initiatives to attract high-quality candidates in competitive markets.
• Operational Excellence
• Manage the end-to-end recruitment cycle, including sourcing, screening, interviewing, offer negotiation, and onboarding.
• Oversee bulk hiring campaigns for entry-level, mid-level, and niche roles in BPO and shared service environments.
• Implement innovative sourcing channels such as employee referral drives, job fairs, social media hiring, campus recruitment, and vendor partnerships.
• Team Leadership & Stakeholder Management
• Lead, mentor, and manage a team of recruiters to ensure hiring KPIs are met.
• Collaborate with stakeholders across HR, training, and operations to align hiring timelines with business requirements.
• Regularly present hiring metrics, dashboards, and insights to senior leadership.
• Process Improvement & Compliance
• Streamline recruitment processes for faster turnaround times without compromising quality.
• Ensure adherence to compliance, diversity, and inclusion standards.
Key Skills & Competencies:
• Strong background in BPO recruitment and high-volume hiring.
• Excellent stakeholder management and influencing skills.
• Ability to work under pressure and deliver results within tight deadlines.
• Strong people management, leadership, and mentoring capabilities.
• Analytical mindset with data-driven decision-making skills.
Qualifications & Experience:
• Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field
• 6 - 10 years of experience in Talent Acquisition
• Demonstrated success in bulk hiring for BPOs or high-volume recruitment industries
📌 Associate Manager - Talent Acquisition
🏢 Tech Mahindra Business Process Services
📍 Ciudad Juárez