As a process improvement engineer at honeywell, you will play a critical role in driving end-to-end process improvements through systemic resolutions. With your six sigma black belt certification, you will focus on analyzing failure trends and identifying opportunities for improvement in areas such as order fulfillment, returns, and customer interfacing processes. You will lead and support process improvement initiatives, ensuring successful execution and high-quality solutions. Collaboration with cross-functional teams to analyze data, identify improvement areas, and implement initiatives to optimize operational processes and enhance the overall customer experience is essential.
you will report directly to the americas customer quality manager and work out of our san luis potosi, mx location on a hybrid schedule. Your efforts will significantly impact the success of our process improvement initiatives and customer satisfaction. Responsibilities include driving process improvements, identifying opportunities, analyzing failure trends and root causes, and implementing systemic resolutions to improve efficiency and effectiveness.
at honeywell, our leaders are vital in developing and supporting employees to perform at their best and drive change across the company. You will contribute to building a diverse team through talent recruitment, succession planning, retention, engagement, and fostering an inclusive culture.
key responsibilities
1. lead and support process improvement initiatives to drive end-to-end improvements.
2. analyze data to identify opportunities, failure trends, and root causes.
3. identify improvement opportunities in customer interfacing processes like order fulfillment and returns.
4. develop and implement strategies to optimize operational processes.
5. collaborate with cross-functional teams to streamline processes and enhance customer experience.
6. implement systemic resolutions to address process gaps and improve efficiency.
you must have
* bachelor’s degree in a technical discipline or related field from an accredited institution.
* six sigma black belt certification.
* minimum 4 years of experience in process improvement or related roles.
* strong analytical and problem-solving skills.
* effective communication and interpersonal skills.
we value
* professional experience in customer experience, quality, and/or logistics functions.
* educational degree related to process improvement or business management.
about honeywell
honeywell international inc. (nasdaq: hon) invents and commercializes technologies addressing critical global challenges in energy, safety, security, air travel, productivity, and urbanization. We are a leading software-industrial company committed to introducing innovative solutions to improve efficiency, sustainability, and safety across various industries. Our products and solutions aim to create a safer, more comfortable, and more productive world, enhancing quality of life worldwide.
honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
additional information
* job id: hrd260368
* category: engineering
* location: av. Salvador nava martinez 3125, san luis potosi, san luis potosi, 78260, mexico
* exempt
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