*about this opportunity*
the customer project manager effectively and efficiently manages their fulfillment assignment specifications (fas) scope with a data-driven approach to create insights and trends to manage performance. This includes the delivery of products and services, exceeding customer satisfaction and the fulfillment of the ericsson business case. Following responsible business practices ensuring compliance to; group directives, legal and financial directives, global and local environmental and occupational health and safety (e+ohs), information and product security and privacy, using relevant processes and tools.
*what you will do*
the cpm delivers value to the customer by using a customer centric approach to; predict and prevent, analyze and change, isolate and correct by proposing improvements to support short and long-term profitable business that enables the customer digital journey, brings speed and success and reduces the overall cost of sales.
You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities.
Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues.
Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events.
Handle project finance: ensure financial system monitoring.
Develop the business: participate to contract preparation and to pre-sales meeting.
*you will bring*
proven experience in project management area in telecommunication industry, at least 3 to 4 years.
Bachelor degree in telecommunications, systems engineer or related.
Proficient english, portuguese will be a plus.
Persuading & influencing
leading & supervising
delivering results & meeting customer expectations
planning & organizing
*why join ericsson?*
at ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.