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Technical account manager

Enroute
Director de cuentas
Publicada el 12 marzo
Descripción

About enroute:we love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our enrouters are always up for a challenge. We ask questions, and we love to learn.we pride ourselves on having great benefits and compensations, a fantastic work environment, flexible schedules, and policies that positively impact the balance of work and life outside of it. We care about who you are in the office and who you are as an individual. We get involved, we like to know our people, we want every enrouter to become part of a great community of highly driven, responsible, respectful, and above all, happy people. We want you to enjoy working with us.as a technical account manager, you will act as the main technical point of contact, address any internal or external questions and issues that arise from our integrated clients (including end-users of the platforms), or expand appropriately when necessary. Daily, you should be able to quickly troubleshoot any technical issues, pinpoint the problem, provide a solution, and escalateto tier 2 support and/or product teams only when necessary. We are looking for critical thinkers who are keen to ensure our customers succeed!Proficiency in js, sql, html, and data analysis preferredprevious experience or knowledge working with apis and sdksexposure or experience working with 3rd party advertising technology companiesbasic knowledge of the ad tech ecosystem, its players, and how it all worksstrong communication skills; written, verbal and listening skillsself‑starter with the ability to effectively manage time and multiple competing prioritiesc1‑2 english level is requiredb1‑2 german (may be evaluated)open to work schedule starting from 6:00 am (mx time)monetary compensationyear‑end bonusimss, afore, infonavitmajor medical expenses insuranceminor medical expenses insurancelife insurancefuneral expenses insurancepreferential rates for car insurancetdu membershipholidays and vacationssick daysbereavement dayscivil marriage daysmaternity & paternity leaveenglish and spanish classesperformance management frameworkcertificationstalisis agreement: discounts at advenio, harmon hall, u‑erre, unidtaquitos rewardsamazon gift card on your birthdaywork‑from‑home bonuslaptop policyhealth check‑up subsidy
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