Discover ing bank
ing believes in a world where everyone has the right to grow and progress in their own way.
we express this in our global brand tagline, "do your thing".
perhaps more than in any other large company, we extend our belief in the power of autonomy to our own people.
but there's a catch.
in return for great freedom, we expect people to do great things for our customers, our stakeholders, and ing at large.
to work here is to be surrounded by people who are energetic, ambitious, friendly and respectful: talented specialists who take the responsibility and autonomy to make great things happen.
we stay curious, thrive on change, and seek new and better ways to make it happen.
active in romania for more than 25 years, ing bank pioneered and challenged the local banking industry.
technology and innovation are at the core of what we do, making our products relevant for our customers' lives and businesses.
in the * kpmg report on excellence in client experience, ing bank romania ranked first in customer experience.
currently, ing is the 4th bank in the local markets, based on the assets and is a universal bank with 1,6 million clients from three business segments: individual clients (retail), smes and mid-corporate clients and wholesale banking.
mission
payments tribe is looking for a senior product manager within vesper squad to help the tribe deliver target product engines & improve product flows.
we are a very dedicated team which has the mission to bring new products and new features on existing products to give the best customer experience in payments ecosystem using agile methodology.
in this respect, every team member is exposed to a variety of challenges, from technical solutions and design to improve the payments engines to stay in line with customers' expectations, processing speed, with regulation area which are changing very fast.
that's why we must design, implement and support new high quality enterprise software solutions which need to provide performance, availability and scalability but in the same time to offer integrity and confidentiality for our customers transactions.
in your day-to-day activities you need to take a strategic view in all situations in order to continually improve the payments processing engines.
you will need to understand and evaluate complex data models and develop functional and non-functional requirements in collaboration with product owner and your team.
your day-to-day role
- developing the product vision and defining what to do to get there.
- development & execution of the product roadmap.
- managing the backlog; active contribution to all events of the spring by asking, answering & challenging.
- clearly express the product backlog to the squad and maximize the work of the development team.
- be a product expert & set new standards.
- understanding the customers & stakeholders needs and actively propose actions to improve efficiency & customer experience.
- follow & understand trends & market evolution.
- actively initiate/propose changes - new products/features, new processes, new technologies in line with observed opportunities & market trends.
- ensuring that business and it understand and complement each other's expertise.
what you bring to the team
- minimum 3 years' experience in the banking sector - relevant experience process improvement, payments & investigations.
- team player: it is about the team; you trust others and can be trusted.
you are committed to team goals and always have the right spirit.
- analytical thinking, focus on quality (commitment to respect the standards of excellence), proactive attitude, determination and discipline, customer orientation, team spirit.
- positive attitude, accountable and open minded to challenge the status quo.
- strong focus on making things work.
- excellent communication skills - ability to present formal /informal findings in a clearly defined and persuasive manner.
- you have excellent written and spoken english skills.
- knowledge in processing payment for retail (profile) is a plus.