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Catering and conference service manager

Playa del Carmen, Q.Roo
Auberge
De EUR 200,000 a EUR 400,000 al año
Publicada el 30 abril
Descripción

Design and deliver the event of our guests’ dreams! This is a pivotal role in the planning and execution of high-level events, from magnificent weddings to engaging corporate retreats and everything in between.

* conduct short and long-term planning and management of events.
* conduct site inspections and planning visits.
* evaluate each piece of business to ensure events are properly serviced.
* assemble creative and innovative events based on internal capabilities or outsource to qualified vendors.
* collaborate with clients and internal teams to plan and coordinate all aspects of catering events, including menu selection, tastings, logistics, staffing, and execution.
* administer various phases of events, including but not limited to pre-planning, planning, marketing, sales, servicing, and administrative procedures; including billing and collection of money.
* conduct pre and post-event meetings as required to review/communicate group needs and feedback.
* manage revenue and profitability associated with events always with a roi mentality.
* cultivate and maintain relationships with clients, understanding their needs, preferences, and event requirements to ensure satisfaction and repeat business.
* develop and manage catering budgets, pricing structures, and profit margins, ensuring profitability while meeting client expectations and quality standards.
* work with remote sales team.
* work closely with the banquet team to ensure the proper execution of events.


qualifications

* 4+ years of progressive event management experience
* ability to maintain a service oriented style with professional presentational skills
* excellent organizational, interpersonal and administrative skills
* experience and success in owning high-level events and experiences in a luxury setting
* english proficiency
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