Customer service associate – farmacias guadalajara
location: presencial zona centro, 44600 guadalajara, jal. Position is only available for jalisco.
responsibilities
* answer calls and provide information to users of farmacias guadalajara.
* process medication orders, pharmacy shipments, and portal queries.
* handle customer inquiries and support through virtual or in‐person channels.
qualifications
* high school diploma required.
* no prior experience required.
* immediate availability.
* flexible shift: choose among fixed shifts – 12:00 pm–8:00 pm, 1:00 pm–9:00 pm, 2:00 pm–10:00 pm.
training & compensation
* two weeks of paid training: monday–friday 1:00 pm–8:00 pm, saturday 11:00 am–5:00 pm.
* base salary: $7,950‐$8,865/month (depending on schedule) plus productivity bonus (varies).
* new‐hire bonus $1,200 for 3 months; retention bonus $1,500 at 5th and 8th month.
* transport allowance $50.
* optional commission from $00.
* legal benefits and sanitation protocols.
* positive work environment; professional growth opportunities.
supervisor – customer service, farmacias guadalajara
location: tlaquepaque, jalisco. Position is only available for jalisco.
job description
* supervise and coordinate the customer service team.
* ensure customer satisfaction and compliance with service standards.
* maintain order receipt and delivery schedules.
* provide post‐sales service and generate reports.
qualifications
* university degree: bachelor's in administration, accounting, marketing, international business, or industrial engineering.
* 3–5 years in customer service of finished products, preferably in a pharmaceutical environment.
* supervision or leadership experience.
* problem solving and decision‐making skills.
* knowledge of kpis, strong oral and written communication, adaptability.
compensation
* salary: starting at $24,210/month.
* hours: monday–friday, 10‐hour shift.
* benefits: savings account, medical insurance, life insurance, cafeteria, food vouchers.
* bonuses: attendance, productivity, punctuality.
cajero multifuncional – farmacias del ahorro qualifications
* at least 27 years old.
* high‐school diploma.
* rfc (tax identification) required.
* sales and customer‐service orientation.
benefits
* base salary up to $9,500/month.
* comisiones por venta.
* prestaciones de ley, aguinaldo, utilidades, infonavit, fonacot.
* vales de despensa, caja de ahorro, seguro de vida.
* capacitación gratuita y pagada.
* uniforme gratuito.
* apoyo en transporte a salida.
* desarrollo laboral.
* turno fijo, incluye fines de semana, 8‐horas vespertino.
application instructions
* send cv updated to the email or whatsapp contact provided in the listing.
* respond to the keyword "farma" in the application.
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