Job descriptionoverviewwe are looking for a regional sales manager (rsm) in mexico, responsible for developing and maintaining strong, long-term relationships with a company's most important clients, ensuring their satisfaction by deeply understanding their needs, proactively proposing solutions, and actively managing their accounts to maximize revenue and loyalty within the customer portfolio; essentially acting as the primary point of contact for all key client matters.responsibilities- relationship building: establish and maintain strong, trust-based relationships with key decision-makers at construction companies, rental fleets, and industrial clients.
- customer needs analysis: understand client operations, project requirements, and business goals to recommend mobile elevated work platform (mewp) solutions that fit their needs.
- strategic account planning: create account plans to grow business with existing clients, identifying upsell opportunities for equipment, service packages, and training.
- proactive solution provision: anticipate client needs and present tailored mewp solutions that improve productivity, safety, and operational efficiency.
- contract negotiation: lead negotiations on equipment sales, rentals, and service agreements, ensuring mutually beneficial terms and fostering long-term partnerships.
- customer satisfaction management: monitor client satisfaction, resolve concerns quickly, and maintain a high level of service quality.
- stakeholder management: collaborate with internal teams—including operations, service, marketing, and product specialists—to ensure seamless delivery and support for client requirements.
- reporting and analysis: track key account metrics, prepare performance reports, and identify areas to drive revenue growth and client success.experience- proven sales experience with a track record of success in managing high value with customer accounts in equipment rental or oem sales.
- excellent communication and interpersonal skills to build strong relationships with clients.
- strong analytical skills to identify customer needs and opportunities.
- strategic thinking and ability to develop effective account plans.
- negotiation skills to secure favorable contracts with key clients.
- in – depth knowledge of the industry and competitive landscape.
- proficiency in crm systems (salesforce) and sales tools.
- bachelor's degree required or equivalent experience.
- up to 75% of travel required- position can work remote when necessary- reports to director of salesjob type: full-timewillingness to travel:- 50% - 75% travel