Carrier analyst
location: monterrey, nljob type: full-time (with full benefits)salary: $18,000 mxn per month + bonusesschedule: monday to friday, 5:00 p.m. – 8:00 p.m.availability: two saturday shifts per month
position summary
as a carrier analyst, you will be responsible for coordinating pick-ups, deliveries, and shipment tracking with carriers and co-workers. You will ensure timely and efficient freight movement while maintaining accurate records in internal systems to reflect shipment status.
Main responsibilities
source carrier capacity through internal and external networks to meet customers’ freight needs.
Coordinate transportation providers to ensure prompt and proper movement of shipments.
Work directly with carriers to ensure on-time pick-ups and deliveries.
Track shipments and ensure all movements occur as scheduled.
Manage customer expectations through effective communication and performance metrics.
Review the brokerage planning board and follow up on active loads.
Ensure that service quality meets company standards.
Communicate shipment updates to customer service representatives (csr) teams.
Other responsibilities
perform additional related activities or projects as assigned.
Qualifications
bilingual (english/spanish) required.
Entrepreneurial and competitive mindset; self-motivated and goal-oriented.
Enthusiastic, persuasive, and results-driven (sales mentality).
Proficient in computer use and logistics-related software.
Strong organizational and time-management skills.
Excellent communication and problem-solving abilities.
Education: bachelor’s degree in business administration, logistics, engineering, or related field.
Experience: bachelor’s degree + 1 year of logistics experience or 3 years of comparable experience in the logistics/transportation industry.
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