As an executive, you will cooperate in the development of clients' commercial activities, understanding their business to analyze it, finding strategic areas of opportunity and insights to advise them according to their needs and objectives, ensuring client satisfaction with effective and quality responses based on solutions provided by nielseniq.
responsibilities
* build value deliverables by integrating the services that nielseniq contracted by the client.
* build the relationship with customers materializing the added value in kpi's related to satisfaction.
* prepare presentations of value and expose them to key stakeholders of clients.
* take an active part in the company's projects related to digital transformation and support developer accounts in order to improve customer satisfaction.
* follow up on customer service requests.
* detect business opportunities through the value analyzes that are prepared for their clients, seeking to bring new business to niq.
* execute activities related to special projects to facilitate the development of new products and processes that meet the needs of the company and customers.
* will anticipate potential risks in connection with the account and point out possible solutions to the account leader.
* responsible for managing the business relationships with customers, addressing and fulfilling their diverse needs and requirements.
qualifications
* bachelor's degree or engineering, management, marketing, commercial or industrial engineering, or similar.
* 2-4 years of experience in consumer goods, consulting, retail, or related companies.
* ability to prepare presentations, understand macroeconomic scenarios.
* advanced english.
* microsoft office suite (intermediate level excel and powerpoint).
benefits
* flexible working environment
* volunteer time off
* linkedin learning
* employee-assistance-program (eap)
commitment to diversity, equity, and inclusion
our commitment to diversity, equity, and inclusion.
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