Join our team
join ericsson as a warehouse operations specialist, where you will play a key role in ensuring efficient, scalable, and high-quality warehouse operations.
about this opportunity
this role goes beyond day-to-day execution – you will act as a key point of coordination and optimization, partnering with 3pl providers and internal stakeholders to drive performance, efficiency, and continuous improvement across outbound logistics. If you have a strong background in warehouse operations, outbound flows, and 3pl management, and enjoy improving processes through data and analytics, this is the opportunity for you.
what you will do
* own and monitor outbound warehouse operations, ensuring on-time and accurate shipment execution
* act as main point of contact for 3pl providers, driving sla performance and operational alignment
* analyze operational kpis (throughput, accuracy, lead times) to identify improvement opportunities
* lead or support continuous improvement initiatives focused on efficiency, cost, and service level
* collaborate with cross‑functional teams (transport, planning, customer ops) to optimize end‑to‑end flow
* ensure compliance with operational standards, safety, and handling of special materials (e.g. dangerous goods, e‑waste)
* support capacity planning and resource alignment to ensure operational readiness
the profile we are looking for
* solid experience in warehouse operations with strong exposure to outbound logistics
* proven experience working with or managing 3pl providers
* experience driving process improvements or optimization initiatives (lean / ci mindset)
* strong analytical skills and ability to work with operational data and kpis
* hands‑on experience with sap or warehouse management systems (wms/ewm preferred)
* fluent english (able to work in international environments)
* strong stakeholder management and communication skills
location: mexico (mx) – guadalajara
req id: 784650
ericsson is proud to be an equal opportunity employer.
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