Job description - laundry attendant (hot0c57v)
overview
a laundry attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent guest and member experience. Location: hilton guadalajara midtown, av adolfo lopez mateos 2405, 300 between colomos and florencia, guadalajara 44648.
What will i be doing?
As a laundry attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent guest and member experience. You will also manage and respond to guest requests. Specifically, you will perform the following tasks to the highest standards:
provide support to the laundry function as required
complete wash cycles, fold linen, and store correctly
manage guest requests in line with company brand standards and one-call delivery deadlines
greet guests in public areas and rooms in a warm and friendly manner
provide laundry, pressing, sewing, and other similar services to guests
store soiled and damaged linen in soiled bags and dispose of correctly
maintain the linen room and uniform store; ensure floors are stocked with the correct amount of each linen item
use and store chemicals safely and correctly
report maintenance and hazard issues
comply with hotel security, fire regulations, and all health and safety legislation
what are we looking for?
A laundry attendant serving hilton brands works on behalf of our guests and with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
positive attitude
good communication skills
ability to work under pressure
ability to work on your own or in teams
respond to guest requests and deliver high levels of service
methodical and well organized
it would be advantageous to demonstrate the following capabilities and distinctions:
previous laundry experience
experience in a similar role
what will it be like to work for hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. Our amazing team members are at the heart of it all!
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