 
        
        Join to apply for the demand & supply planner leader role at johnson controls
join to apply for the demand & supply planner leader role at johnson controls
 * the primary responsibility of this position is to execute and maintain the demand & supply planning for targeted customer groups.
 * maintain demand planning processes and systems to improve forecasting accuracy.
 * analyse sales trends based on seasons, promotions, and historical sales trends.
 * manage and influence the key stakeholders in the demand consensus process. Identify insights in demand that can be used to support increased revenue.
 * maintain demand plan to ensure cost effectiveness and to meet customer demands.
 * execute product demand plans to meet organization goals.
 * develop lean techniques to improve demand planning metrics and processes.
 * optimize inventory planning according to the demand and market trends to meet cost and the service objectives.
what will you do?
 * the primary responsibility of this position is to execute and maintain the demand & supply planning for targeted customer groups.
 * maintain demand planning processes and systems to improve forecasting accuracy.
 * analyse sales trends based on seasons, promotions, and historical sales trends.
 * manage and influence the key stakeholders in the demand consensus process. Identify insights in demand that can be used to support increased revenue.
 * maintain demand plan to ensure cost effectiveness and to meet customer demands.
 * execute product demand plans to meet organization goals.
 * implement lead time reduction initiatives.
 * develop lean techniques to improve demand planning metrics and processes.
 * optimize inventory planning according to the demand and market trends to meet cost and the service objectives.
how will you do it?
 * maintaining a positive, empathetic, and professional attitude toward customers.
 * responding promptly to customer inquiries.
 * communicating with customers through various channels.
 * acknowledging and resolving customer complaints.
 * knowing our products inside and out so that you can answer questions.
 * processing orders, forms, applications, and requests.
 * keeping records of customer interactions, transactions, comments, and complaints.
 * communicating and coordinating with colleagues as necessary.
 * providing feedback on the efficiency of the customer service process.
 * ensure customer satisfaction and provide professional customer support.
what are we looking for?
required
education and experience:
 * a bachelor's degree or higher in business administration, computer science, or a certification in operator or vendor management, such as the apics certified in production and inventory management (cpim) or the apics certified supply chain professional (cscp) required.
 * 4+ years of experience working in planning and inventory solutions in a manufacturing environment. (experience with high growth and new product introduction is a big plus)
 * knowledge of supply chain processes, such as sales and operations planning, mrp, forecasting, demand and supply planning, indirect procurement, materials management and logistics.
 * use of various software and computer applications, such as oracle, sap, jd edwards, sas, apo and microsoft office programs, required.
skills
 * excellent communication skills, including written, verbal and presentation. skills; comfortable and credible with both internal stakeholders and external audiences.
 * a flexible, dynamic, self-demanding and proactive individual; able to motivate him/herself and others; easily accepts constructive input from others.
 * highly organized and detail-oriented individuals.
 * strong analytical thinkers with problem-solving skills and mathematical abilities.
preferred
 * manufacturing experience. (hvac a plus)
 * solving problem oriented.
 * strong desire of learning, benchmarking.
seniority level
 * seniority level mid-senior level
employment type
 * employment type full-time
job function
 * job function management and manufacturing
 * industries industrial machinery manufacturing
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