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job responsibilities:
* provide courteous and efficient package delivery, sorting, and collection services, ensuring packages are delivered according to fedex express standards.
* operate non-articulated vehicles safely, complying with all regulations and procedures.
* accurately select, inspect, and report on packages, including stop counts and miss-sorts.
* seek additional business from current customers and attempt to gain new customers, passing leads to the sales department.
* answer customer inquiries about fedex services and keep customers informed.
* ensure packages meet fedex standards, are properly labeled, and paperwork is complete and accurate.
* determine package legality, including special requirements for dangerous goods and international shipments, and sort packages accordingly.
* scan packages correctly and demonstrate proficiency with equipment and service features.
* maintain adequate supply of shipping materials for customers.
* load and unload aircraft, containers, and vehicles, operating mechanized ramp equipment as needed.
* perform minor vehicle maintenance, keep vehicles clean, and maintain a professional appearance.
* handle necessary paperwork related to pickups and deliveries with clarity and accuracy.
* secure fedex and customer property, including cash, packages, and equipment.
* collect tax invoices for shipments requiring customs clearance.
* perform other duties as assigned.
minimum requirements:
education: high school diploma or equivalent preferred; basic english skills preferred.
experience: at least 1 year of driving 3.5-ton trucks, with appropriate licensing, a good driving record, and age 21 or older.
skills: ability to lift up to 55 lbs., maneuver packages up to 150 lbs., good communication, customer orientation, problem-solving, attention to detail, organizational skills, teamwork, and flexibility for variable shifts.
fedex is recognized globally for excellence, innovation, and social responsibility, with numerous awards and recognitions.
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