Customer experience & revenue representative (b2b)location: remote (latam)schedule: monday - friday.pacific or eastern time 40hrs a week (could change based on business needs)salary range: $1,800 – $2,500 usd per month + commissionwe are looking for a revenue-driven customer experience & revenue representative.in this role, you will manage live customer conversations, place orders over the phone, and drive revenue across an active book of b2b customers.this is not a traditional support role.it combines customer experience, consultative selling, and revenue ownership.the ideal candidate is confident on the phone, highly organized, and motivated by performance and results.role overviewas a customer experience & revenue representative, you will be responsible for engaging with customers through phone conversations, advising on products and services, and closing transactions.you will manage a portfolio of b2b clients while identifying opportunities to increase revenue through upselling and cross-selling.key responsibilitiescustomer engagement & sales- handle 40+ primarily outbound phone calls per day- conduct * meaningful customer conversations daily- place orders directly over the phone- advise customers on products and servicesrevenue generation- identify upsell and cross-sell opportunities- manage and grow an assigned book of b2b customers- support customer retention through proactive outreachcrm & documentation- document all customer interactions and activities in crm (salesforce preferred)revenue accountability- performance is measured by orders placed, upsells, and product packages soldqualifications- 4+ years of experience in phone-based, customer-facing roles- experience in inside sales, account management, or customer success- prior experience placing orders or closing transactions- crm experience (salesforce preferred)- advanced english (c1 or near-native)- strong phone presence and communication skills- experience with objection handling and consultative selling- strong attention to detail and organization- experience working with b2b customers- background in high-volume call environmentsideal candidate profile- revenue-oriented and results-driven- comfortable working in a phone-based role- strong communicator with a consultative approach- organized and detail-oriented- proactive in driving customer engagement and retentionadditional details- industry: marketing & advertising- start date: may 5th, *benefits- remote work: work from anywhere—our team is global, and we value work-life balance.- growth opportunities: as a key player i you'll have the chance to shape your role and grow with us.- innovative culture: join a team that is passionate about leveraging data to solve challenges and drive success in a rapidly evolving market.#j-*-ljbffr