*rh*:raul garcía*
*position*:business analyst
*location*:aguascalientes, mexico
*industry - sector*:mals
*what you’ll do?*
- collaborate with stakeholders to identify business needs and gather detailed functional and non-functional requirements.
- analyze business processes, workflows, and systems to identify areas for improvement and efficiency.
- develop and maintain business process models, flowcharts, and documentation to capture business requirements and current workflows.
- work with business stakeholders to map and optimize processes, ensuring they align with organizational goals.
- serve as the main point of contact between business units and technical teams to ensure clear communication of business requirements and project updates.
- provide support throughout the project lifecycle, ensuring that business needs are met and solutions are implemented effectively.
- assist in the design and implementation of business solutions by providing input into system design, business rules, and testing requirements.
- validate solutions and ensure they meet business objectives and quality standards.
- support project managers in tracking project progress, timelines, and deliverables.
- contribute to the creation and management of project plans, risk assessments, and change management processes.
- analyze data to identify trends, insights, and potential areas of improvement for business operations.
- prepare reports and presentations for stakeholders to communicate findings and recommendations.
- proactively identify opportunities for process improvements, cost savings, and efficiencies across business functions.
- stay up to date with industry best practices and emerging technologies that can enhance business operations.
- provide training and support to business users on new systems, processes, or tools.
- share knowledge and best practices with colleagues to foster a culture of continuous improvement.
*what you’ll bring*:
- proficiency in tools like jira, confluence, microsoft visio, or similar for process mapping, requirements gathering, and documentation.
- strong experience in excel for data analysis, including pivot tables, advanced formulas, and data manipulation.
- familiarity with sql for querying databases and analyzing data.
- experience with project management software like microsoft project, trello, or asana to manage tasks, timelines, and deliverables.
- ability to map and analyze business processes using bpmn or similar methodologies.
- excellent communication skills with experience using tools such as slack, microsoft teams, or zoom for collaboration.
*soft skills*:
work underpressure, quality at work, results oriented
*what can you expect in a career with capgemini?*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini’s clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.
- capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.