Job opportunity
we are seeking a skilled professional to fill the position of process compliance supervisor within our financial shared services team. As a key member of our operations, you will play a critical role in ensuring the smooth deployment and governance of our shared services model.
in this role, you will oversee transitions to the shared services model with minimal disruption, identify customer needs and recommend system/process adaptations, monitor performance and suggest process enhancements, and collaborate with ssc managers, peers, and process owners.
key responsibilities:
* supervise transitions to the shared services model with minimal disruption
* identify customer needs and recommend system/process adaptations
* monitor performance and suggest process enhancements
* support project resource selection and process documentation
* collaborate with ssc managers, peers, and process owners
* help develop and implement training programs
* coordinate strategy execution and maintain cross-functional alignment
requirements:
* 2+ years of experience in hotel finance or shared services
* bachelor's degree in accounting or business
* proficient in english (b1 or higher)
* experienced with tools like oracle ebs, blackline, opera, excel, and microsoft office
* familiar with hotel month-end processes
* strong communicator with empathy, integrity, and a proactive mindset
* collaborative team player with leadership potential
* passionate about technology and process improvement
location: mexico with occasional travel. Join a global brand that values innovation, collaboration, and growth.