*rh*:omar gonzalez
*location*:aguascalientes
*industry - sector: mals*
*what you’ll do?*
- participate in incidents root cause analysis.
- participate in incidents root cause analysis (“rca”), propose permanent solution for repetitive issues (analyzed via service now data analysis) and execution.
- provide support for month-end activities.
- perform batch job monitoring and with l3 design team to solve batch job failures.
- understands the ams ticket management process & adherence to sla and managing the status of the tickets.
- worked in sap ecc and has exposure to integrations
- expertise in standard wm processes & configuration: physical inventory, replenishment, repacking, kitting, label generation, returnable packaging, rf scanning process.
- conduct unit, integration and regression tests.
- knowledge in interfaces: idocs processing, aif, api, rfc, pi interfaces
- knowledge in kanban process
- preparation of impact analysis for new z developments
- extended support for month end activities
- customer interactions with good communication skill
- documentation (user manual, functional specification)*
*what you’ll bring*:
- a dynamic professional with over 12+ years of experience in erp end user and functional consultancy sap logistics wm module, with excellent english communication skills.
- adept in analyzing information system needs, evaluating end-user requirements and custom designing solutions, and troubleshooting any problems in the process.
- insightful knowledge of business process analysis and design, reengineering, process rationalization, cost control, capacity planning, performance measurement and quality control.
- an effective communicator with excellent relationship management skills and strong analytical, problem solving & organizational abilities.
- support the current production environment for sap ecc and sap wm (warehouse management).
- represent the configuration and customization changes in sap risk assessment meeting for moving changes to production server.
- perform incident management, work order management, change requests and query resolution for tickets created in service now.*
*soft skills*:
experience in erp end user and functional consultancy sap logistics wm module.
Support the current production environment for sap ecc and sap wm (warehouse management).
*what can you expect in a career with capgemini?*
- working in a team environment, consultants will focus on the analysis, design and development of technology-based solutions for capgemini’s clients.
- you will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
- you will contribute to client satisfaction by providing timely and responsive value-added services and work products.
- capgemini offers a competitive compensation and benefits package.
- headquartered in paris, france, capgemini has a presence of more than 340 thousand professionals in mexico distributed among 3 sites located in mexico city, monterrey and aguascalientes. A deeply multicultural organization.
- capgemini has developed its own way of working, the collaborative business experiencetm, and draws on rightshore, its worldwide delivery model.
*you will love this job because*
- capgemini focuses on giving each new hire a you-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
- capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: honesty, boldness, trust, freedom, team spirit, modesty, and fun.
- capgemini cultivates an atmosphere for development that enables you to be hands-on, planning for your growth, both horizontally and vertically.