*summary*:
*about the role*:
- location: hybrid. Cdmx
- your responsibilities include, but are not limited to:
- provides day-to-day time services delivery operations with compiling and entering time & attendance data, and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner.
- acts as sme for times services related to data and processes
- ensures maintenance of all relevant hr related data is correct and complete
- respects and follows the payroll calendar to prepare the necessary payroll inputs
- resolves time & attendance related queries and issues within the standard established time frames raised by various partners, incl. associates
- calls out requests and issues that cannot be resolved directly to the appropriate customer concern point of contact (i.e. It / time services unit lead)
- extracts regular and ad hoc reports needed for payroll and other branches upon request
- track service requests and troubleshoots - analyze error messages and questions
- support periodic cost and efficiency analyses to support productivity objectives, support personnel cost budgeting process and control.
- support evaluation of the services / processes / continuous improvement in scope.
- contribute to people and organization services projects at country or bu leve
this position is temporary for 11 months
role requirements:
- bachelor’s degree in hr/other related field.
- fluent in english and french
- experience working in a shared service center model in a global environment a must.
- must have experience with time management for the canada
- must have experience with hr systems and be systems savy.
- strong knowledge and understanding of hr processes.
- ability to interact with all levels of management.
- knowledge of sap hr required.
- proficient with ms excel, word and powerpoint
why novartis: helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that
division
people & organization
business unit
cts
location
mexico
site
insurgentes
company / legal entity
mx06 (fcrs = mx006) novartis farmacéutica s.a. de c.v.
Functional area
human resources
job type
full time
employment type
regular
shift work
no
*accessibility and accommodation*:
novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.