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together, we create impact and drive success.
about the role:
the senior business analyst – microsoft dynamics 365 finance & operations serves as a functional authority and trusted advisor for enterprise-scale d365 f&o solutions supporting a complex, b2b, ecommerce-enabled business.
this role is responsible for translating strategic business needs into scalable, supportable, and high-performing d365 configurations across sales, supply chain management, and warehouse management.
the ideal candidate brings deep, hands-on experience across the microsoft dynamics platform, with a proven history of leading functional design, independently troubleshooting complex issues, and owning solutions end-to-end.
this role requires a self-starting senior professional who can analyze ambiguous business problems, design practical solutions, and clearly communicate outcomes to both business and technical stakeholders.
key responsibilities:
* functional leadership as sme in dynamics 365 (sales, supply chain, warehouse management)
* solution design and ownership including configuration, validation, and optimization
* business process design for pricing models, trade agreements, and customer-specific pricing
* configuration of inventory management including reservations, allocation, and atp/ctp
* warehouse configuration (locations, directives, work templates, wave templates, inventory rules)
* advanced warehouse execution design (wave processing, load building, shipment consolidation, picking/packing)
* transportation management maintenance (rate engines, routing, loads, carrier integrations)
* system configuration following best practices and governance standards
* testing execution (unit testing, integration testing, uat)
* troubleshooting and debugging of functional, configuration, and data issues
* go-live support including data validation and cutover planning
skills and abilities:
* senior-level expertise in microsoft dynamics 365 (sales, supply chain, warehouse management)
* strong knowledge of b2b order-to-cash, inventory reservations, and warehouse execution
* hands-on experience with waves, load building, reservation hierarchies, and priority-based allocation
* self-starter mindset with ability to work independently and take ownership
* strong problem-solving skills to analyze, troubleshoot, and debug complex d365 issues
* interest in innovation and new technologies (e.g., copilot ai)
* solution design and documentation skills with clear functional communication
* strong communication skills with both business and technical stakeholders
qualifications:
* bachelor’s degree in information systems, business, supply chain, or equivalent experience.
* 10+ years of experience with the microsoft dynamics platform.
* 5+ years of hands-on experience with dynamics 365 finance & operations.
* experience in b2b and ecommerce environments.
preferred:
* experience with advanced wms and transportation management.
* background in manufacturing or distribution environments.
* familiarity with power platform, power bi, and azure integrations.
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