It facilities management / on- call engineer
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it facilities management / on- call engineer
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join to apply for the it facilities management / on- call engineer role at alten mexico
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alten méxico is seeking a knowledgeable it facilities management / on-call engineer to join our dynamic team. You will play a critical role in managing our it infrastructure and facilities, ensuring that technological resources are maintained, efficient, and secure. As an on-call engineer, your responsibilities will involve troubleshooting and resolving technical issues that occur in a timely manner, while providing exceptional support to our internal teams and clients.
key responsibilities include:
* monitoring and managing it facilities including servers, workstations, and network devices
* providing on-call support, responding to incidents and technical queries outside of normal operating hours
* ensuring compliance with it policies, procedures, and best practices
* performing routine maintenance and upgrades on it equipment
* assisting with the setup of new technologies and facilities as needed
* collaborating with it teams to optimize performance and security
* documenting issues and resolutions and providing updates to team members and stakeholders
requirements
qualifications:
* bachelor's degree in computer science, information technology, or a related field
* are welcome jr, mid or sr profiles
* understanding of it infrastructure including servers, networks, and hardware
* experience with troubleshooting and resolving technical issues promptly
* ability to work on-call and respond effectively to incidents outside of regular hours
* excellent problem-solving and analytical skills
* strong communication and interpersonal abilities
* ability to work both independently and as part of a team
benefits
* sueldo base
* seguro de gastos médicos mayores (incluye plan dental y visión)
* 15 días de aguinaldo
* 25% de prima vacacional
* 12 días de vacaciones (a partir del primer año)
* seguro social
* ptu/reparto de utilidades
* vales de despensa quincenales
seniority level
* seniority level
entry level
employment type
* employment type
full-time
job function
* job function
information technology
* industries
technology, information and internet
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