Job description:
* supervise and coordinate housekeeping operations to provide exceptional guest experiences.
* monitor and analyze guest satisfaction trends to inform strategic improvements.
* develop and implement efficient stock controls, cost-saving initiatives, and well-managed schedules.
* establish departmental targets, objectives, work schedules, and policies to ensure operational excellence.
* conduct regular inspections of fixtures, fittings, and appliances to maintain high standards.
* foster effective communication and collaboration across hotel departments and with external partners.
* recruit, train, develop, and manage the housekeeping team to optimize performance.