We are seeking an experienced and highly motivated *senior business analyst*to join our team.
In this role, you will be responsible for shaping and delivering product features that align with operational needs. You will leverage agile practices, strong communication skills, and a drive for building outstanding product solutions.
*responsibilities*
- define and prioritize product backlog items, including user stories and epics, based on strategic goals and customer impact
- work closely with stakeholders such as development teams, designers, and business units to gather requirements and convert them into actionable specifications
- act as the main contact for product-related questions and decisions throughout the development process
- analyze end user feedback to uncover opportunities and guide product strategy
- participate in agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, demos, and retrospectives
- track product performance, review key metrics, and refine features to enhance user satisfaction and business results
- ensure the development team is aligned with the product vision, objectives, and expected outcomes
- regularly communicate product progress, updates, demonstrations, and challenges to stakeholders
*requirements*:
- at least 3 years of experience in a business analyst or similar role
- skilled in stakeholder management and documentation of business analysis artifacts
- proficient in eliciting information and conducting requirements analysis
- demonstrated success in delivering software products from initial concept to launch
- experience working within agile, scrum, or safe frameworks
- familiarity with product management tools such as jira
- knowledge of agile methodologies, including scrum and kanban
- ability to perform user story mapping and user research
- basic understanding of wireframing and prototyping
- solid grasp of the software development life cycle
- excellent verbal and written communication abilities
- strong presentation skills
- capable of data analysis and interpretation
- effective problem-solving and strategic thinking skills
- fluent english communication skills, both written and spoken, at b2+ level or higher
*nice to have*
- experience working with salesforce
- enthusiasm for creating exceptional product solutions and addressing user needs
- highly organized with keen attention to detail
- proactive and focused on achieving results
- ability to excel in a dynamic and fast-changing environment
- strong empathy for users and a customer-first approach
*we offer*
- career plan and real growth opportunities
- unlimited access to linkedin learning solutions
- constant training, mentoring, online corporate courses, elearning and more
- english classes with a certified teacher
- support for employee’s initiatives (algorithms club, toastmasters, agile club and more)
- enjoyable working environment (gaming room, napping area, amenities, events, sport teams and more)
- flexible work schedule and dress code
- collaborate in a multicultural environment and share best practices from around the globe
- hired directly by epam & 100% under payroll
- law benefits (imss, infonavit, 25% vacation bonus)
- major medical expenses insurance: life, major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- grocery coupons
- 30 days december bonus
- employee stock purchase plan
- 12 vacations days
- official mexican holidays, plus 5 extra holidays (maundry thursday and friday, november 2nd, december 24th & 31st)
- monthly non-taxable amount for the electricity and internet bills
epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.